Last updated: May 7, 2026
At Aurex Hosting, your privacy matters. This policy explains what data we collect, how we use it, and the choices you have. We are committed to handling your information responsibly and transparently.
To provide you with reliable hosting services, we collect personal information (name, email, billing data), usage data (IP address, browser type, access times), and technical data when you interact with our platform. As a provider, we also store Customer Content (files, databases, emails) solely to provide the services or comply with legal requirements. We use cookies to analyze traffic and improve functionality.
We use collected information to manage your account, process secure payments, maintain our infrastructure, and provide technical support. We also use it to send administrative notices (service updates, maintenance alerts) and to detect or prevent fraud and security threats.
We implement industry-standard security measures, including encryption, firewalls, and SSL technology, to protect your data from unauthorized access. However, no internet transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.
You can access and update your personal/billing info through the client portal. You may also request account and data deletion, though certain records may be retained for legal or tax purposes. You can opt out of promotional emails while still receiving essential service notices.
Our services are strictly limited to individuals 13 years of age or older. We do not knowingly collect data from children under 13. If we discover inadvertent collection of such data, we will delete it immediately.
Our services may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites and encourage you to read their respective privacy policies.
We may update this policy to reflect changes in our practices or legal obligations. Significant changes will be announced on our website with an updated 'Last Updated' date.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our support team or reach out to us at our official legal address.
For detailed information regarding service cancellations and refunds, please refer to our full Refund Policy page.
Questions about your data? [email protected]